Privacy Policy

Last updated: 9 September 2026

This Privacy Policy explains how SEVEN BATHROOMS LTD, trading as 7 Bathrooms, collects, uses and protects personal information when you use our website, request a quotation or submit a Meta Instant Form connected to our advertising.

Who is responsible for your information?

SEVEN BATHROOMS LTD is the controller of personal information collected for bathroom quotation, enquiry and customer management purposes.

You can contact us at 7bathroomsuk@gmail.com.

Information we collect

We may collect:

Your name, email address and telephone number.
Your address or postcode.
Information you provide about the bathroom renovation or service you require.
Your preferred dates, choices and answers submitted through an enquiry form.
Advertising information such as the Meta form, campaign or advert associated with your enquiry.
Technical information including IP address, browser information, cookie identifiers and website interaction data where permitted.

How we receive your information

We receive information directly from you when you submit a form on our website or a Meta Instant Form on Facebook or Instagram.

Your enquiry is transferred to our customer relationship management system so that we can respond to you and manage your enquiry.

How we use your information

We use your information:

To respond to your enquiry.
To arrange a home visit.
To prepare and discuss a quotation.
To contact you about the enquiry you submitted.
To manage our customer relationship and maintain appropriate business records.
To measure website and advertising performance where permitted.
To prevent abuse, maintain security and comply with legal obligations.

We do not use enquiry details for unrelated advertising emails or text message campaigns, and we do not sell personal information.

Our lawful bases

We process enquiry information to take steps at your request before entering into a contract and for our legitimate interests in responding to prospective customers and operating our business.

Where the law requires consent, including for certain advertising or analytics cookies, we rely on your consent.

We may also process information where necessary to comply with a legal obligation or to establish, exercise or defend legal claims.

We may use service providers that help us operate our website, forms, analytics, advertising and customer relationship management system.

We share information only where necessary for these services, with professional advisers where required, or where disclosure is required by law.

Google Analytics and Meta advertising technologies are loaded only after you accept the relevant non-essential cookies.

International transfers

Some service providers may process personal information outside the United Kingdom.

Where this happens, we use safeguards recognised by UK data protection law, such as UK adequacy regulations or approved contractual protections.

How long we keep information

We keep enquiry and customer information only for as long as reasonably necessary to respond to you, provide our services, maintain appropriate business records and meet legal, tax or regulatory requirements.

Information that is no longer required is deleted or anonymised.

Your rights

Depending on the circumstances, you may ask us to:

Access the personal information we hold about you.
Correct inaccurate or incomplete information.
Delete your information.
Restrict the way we use your information.
Object to certain processing.
Provide your information in a portable format.

Where processing is based on consent, you may withdraw that consent at any time.

To exercise your rights, email 7bathroomsuk@gmail.com.

You may also complain to the UK Information Commissioner’s Office at ico.org.uk.

Security

We use reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse or disclosure.

Changes to this policy

We may update this policy when our services, systems or legal obligations change. The latest version will be published on this page.